We aim to process all orders placed before 12pm local time on the same or next business day. Please allow one additional business day for holiday periods.
All orders are sent via a tracked service where tracking to your shipping address is available. Your tracking number will be emailed to you upon dispatch of your order.
To avoid issues with delivery, we advise providing an address where someone will be present during business hours to sign for your package.
Christmas Shipping Information
All orders during the Christmas period will be sent with Australia Post or DHL.
To ensure that you receive your order in time for Christmas, we recommend purchasing before December 17th for orders within Australia and before December 10th for international purchases.
Please note that shipping services are outside of our control once the order has been dispatched from our office and we are not liable for the performance of our delivery partners during the Christmas period.
Shipping Rates & Timeframes
Free Shipping on orders over $100
|Australia (Metro)||3 to 7 Business Days||1 to 2 Business Days - $15AUD|
|Australia (Regional)||3 to 9 Business Days||2 to 4 Business Days - $15AUD|
|Rest of World||7 to 12 Business Days||3 to 5 Business Days - $35AUD|
International Orders – Customs Duty/Taxes
Depending on your country, you may be liable for your local customs fees or import taxes upon delivery.
These are not shipping charges and are payable by you - please consider this prior to purchasing if applicable. We advise consulting your local customs website for more information.
Melbourne Watch Company will always declare the full customs value of your order when shipping internationally.
PO Boxes / Parcel Lockers / Armed Forces Addresses
Unfortunately due to the signature on delivery requirements of courier services, we can only deliver to PO Boxes, Parcel Lockers or Armed Forces addresses via standard post.