Important Information - Reduced Business Hours / Shipping Delays
Due to the impact of the COVID-19 crisis in Australia, we will be operating at reduced business hours between 20th March and 2nd April.
As such, our office will be closed on Tuesdays and Thursdays for this time period and orders placed during these days will be dispatched the next day.
We thank you for your support and patience during this time.
We offer Free Express Shipping worldwide on all watches (or orders over $100AUD).
We aim to dispatch all orders placed before 11am local time on the same business day. Orders placed after this will be dispatched next business day. Please allow one additional business day for holiday periods.
All orders are sent via a tracked service where tracking to your shipping address is available. Your tracking number will be emailed to you upon dispatch of your order.
To avoid issues with delivery, we advise providing an address where someone will be present during business hours to sign for your package.
Shipping Rates & Timeframes
|Australia (Metro)||1 to 2 Business Days|
|Australia (Regional)||2 to 4 Business Days|
|Rest of World||3 to 5 Business Days|
*Please note - Transit times are our best estimate based off normal service levels for our shipping partners. Melbourne Watch Company is not responsible for any delays that may occur once we have handed off a package to a shipping partner.
International Orders – Customs Duty/Taxes
Depending on your country, you may be liable for your local customs fees or import taxes upon delivery.
These are not shipping charges and are payable by you - please consider this prior to purchasing if applicable. We advise consulting your local customs website for more information.
Melbourne Watch Company will always declare the full customs value of your order when shipping internationally.
PO Boxes / Parcel Lockers / Armed Forces Addresses
Unfortunately due to the signature on delivery requirements of courier services, we can only deliver to PO Boxes, Parcel Lockers or Armed Forces addresses via standard post and not courier services.