A personal experience
We offer our customers the option to experience our watches in a relaxed environment by visiting us by appointment at our showroom in Carlton, centrally located in Melbourne's inner city area.
BOOK NOWThe Showroom
COVID-19 UPDATE
In accordance with current COVID-19 restrictions in Melbourne, and for the safety of our team, our Carlton showroom and office will be closed to the public until further notice.
If you had an existing appointment to visit, or had planned to pick up a pre-order from our showroom, we will contact you to arrange shipping.
To our friends in and around Melbourne, we look forward to seeing you again in the future once the situation improves and please stay safe in the meantime.
We are still operating as normal with online orders and we thank you for your support and patience during this time.
Showroom Services
Upon your arrival, your host will introduce you to our team and help you make yourself comfortable.
You can then enjoy a complimentary tea or coffee while you explore our collections.
Buy In Store
There is no pressure to purchase anything during your visit.
However, if you do wish to make a purchase, you can take your new watch away with you on the day providing we have stock available.
Free Worldwide Delivery
If we don't have stock available on the day of your appointment, your host will help arrange for delivery worldwide at a later date, free of charge.
Free Bespoke Adjustments
We also offer free bespoke adjustments such as bracelet resizing and strap changes, where alternatives are available for your selected model.
Customisation Available
We can also arrange for customisation to existing watch models, where alternate parts are available.
BOOK A VISIT
As we do not operate as a traditional retail store, we ask that customers make an appointment to ensure that we have team members available to assist you.
To book an appointment, please use the form below. You will receive an email confirmation once submitted. One of our customer engagement team will reach out to you to confirm prior to your visit.
If you need assistance with the booking system, please contact us via enquiries@melbournewatch.com.au or by phone on (03) 8598 1220.
We also understand that it can be sometimes difficult to make it during business hours. In this case, please contact us and we will do our best to accommodate you after hours.
Getting Here
Our showroom is located at:
Suite 6, Level 3
458 Swanston Street
Carlton VIC 3053
It is a short walk from the Melbourne Central metro station and can also be easily reached via tram (Stop #4 - Queensberry St/Swanston St.). Please note that tram stop #4 is not part of the CBD free tram zone.
If you wish to drive, there is 2-hour metered parking located directly opposite the building on Swanston St, as well as nearby on Queensberry St.
If you require assistance finding us, please call us on (03) 8598 1220.